Got questions? We've got answers!

Connect with our RFMS support team or check out some common questions to get you started.

How long does it take to set up my custom read-a-thon?

You can set up your custom read-a-thon in less than 30 minutes if you follow our new Quick Start Guide. It provides you with step-by-step instruction on everything from creating your Read for My School account to managing and promoting your event. 

What type of fundraisers can I create on Read for My School? 

Whether you are looking to promote a large school, grade-level or small classroom reading challenge, Read for My School provides your PTA, PTO, HSA or school a flexible solution that meets your needs. 

With Read for My School's team builder tool, you can determine how you want to construct your challenge - single team for small classroom challenges to 20+ teams for large school fundraisers. If you need assistance, please talk to our support team. We can assist you in building out your teams so that it works for your school needs.

Are there any set up costs or restrictions with using Read for My School?

There are no set up costs, contracts, or time restrictions for using Read for My School. You can promote your reading and fundraising challenge when you want and for as long as you need it. Our goal is to provide you with a flexible read-a-thon solution that works with you and delivers on your reading and fundraising goals!

What is Stripe and why do I need it?

Stripe is a 3rd party credit card processing company that handles all of the online pledge donation transactions for your fundraiser. Read for My School has partnered with Stripe due to its safe and secure platform of processing online pledge donations as well as services provided to our customers.

Stripe is FREE to setup and use! All online transaction fees associated with your RFMS fundraiser are taken care of through our RFMS Service Fee so there are no additional costs to you or your donors.

What currencies does Read for My School support through Stripe?

Read for My School supports US (USD), UK (GBP) and EU (Euro) currencies. We are always looking to support new territories so please send us a request via our in-app support to discuss your fundraising requirements. 

What type of FREE in-app support services does RFMS provide?

Quality customer care is Read for My School's #1 goal and works with you to make sure your read-a-thon is the best it can be. When you create your FREE account, a support team expert will be assigned to you to help you every step of the way. Your account manager will be accessible to you as well as your supporters through our in-app support service.

Whether you need help with setting up your fundraiser or tips on how best to promote your read-a-thon, your account manage will be there so you can concentrate on what's most important - getting kids excited about reading!!

Does Read for My School provide materials that helps promote my read-a-thon?

YES! Read for My School knows that fundraising is challenging so we've created materials that you can download instantly through our toolkit. RFMS also provides customized faculty and parent letters that you can build and print out to help promote and support your read-a-thon launch. 

If you have custom requests, please reach out to our in-app support team so we can help understand your reading and fundraising needs.

Is Read for My School 100% COPPA compliant?

RFMS takes pride in being 100% COPPA compliant. RFMS displays only the reader’s user name on public donation pages and does not ask for personal information from anyone under the age of 13. RFMS also requires that all users who register confirm that the user over the age of 13.

We highly recommend to all registered user to create user profiles that do not contain first and last name. Examples of good user profile names are first name/first letter of your last name. (example: DaveS).

To understand more about COPPA, please visit https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule

So what are you waiting for? Let's get kids excited about reading and learning the importance of giving back!

Our #1 goal is to provide quality customer care to make your fundraising experience on Read for My School the best it can be.

Got Questions?

Learn more about how our fundraising solution can work for your school.

Need Materials?

Provide your email and we will send you materials to share with others.

Get Started!

It's FREE to set up and takes minutes to create your custom read-a-thon.

read for my school white logo

Connect, follow, and share us on social media.

©  2020 Read for My School. Read for My School site and registered trademark logo ® are owned and operated by Pledgetree LLC.